About this notice
Dovecote operates this website and is responsible for the personal information described in this notice. This notice covers visits to dovecote.ai and enquiries sent to us. For privacy questions or requests, email [email protected].
When you visit
The website does not use analytics, advertising, tracking pixels or third-party embeds. Its code does not set cookies or store information in your browser. Fonts are served from this website.
Your browser sends technical information to the hosting service to load the page. This can include your IP address, the page requested, the time of the request and information about your browser. Hosting services may record this information in security and access logs.
When you contact us
If you email us, we receive your email address, your message and any attachments. We use this information to respond, understand what you need and discuss possible work. Please only include personal information that is relevant to your enquiry.
You choose whether to contact us. Without enough information to understand and respond to your enquiry, we may be unable to help. There is no contact form, account registration or online payment on this website.
Our reasons for using information
For ordinary business enquiries and website security, our lawful basis is legitimate interests: responding to people who contact us, running our business and keeping the website reliable and secure. We consider these interests alongside your rights and expectations.
If you contact us about entering a contract with you personally, we may also process information to take steps at your request before entering that contract. Where a legal obligation requires us to keep or disclose information, that obligation is our lawful basis.
Who receives it
Hosting and email service providers process the information needed to deliver their services. Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal claims. We do not sell personal information or share it with advertisers.
This website does not send your enquiry to an AI model or use it to make automated decisions about you.
How long information is kept
We keep enquiry correspondence for as long as it is needed to respond and deal with any follow-up. If an enquiry leads to work, relevant correspondence becomes part of the engagement record. The need to keep a record depends on the relationship, outstanding questions, legal obligations and any potential claims. Information should be deleted when it is no longer needed for those purposes.
Technical logging and its retention depend on the hosting service used. Contact us if you need information about records relating to a particular visit.
Your rights
Depending on the circumstances, you can ask to access your personal information, correct it, delete it, restrict its use or receive a portable copy. These rights have conditions and are not absolute.
You have the right to object to processing based on legitimate interests. To raise an objection or exercise another right, email [email protected]. We may need to confirm your identity before releasing information. We will explain any applicable limitation when responding.
Questions and complaints
Please contact us if you have a concern about how your information is handled. You can also complain to the UK Information Commissioner’s Office through ico.org.uk/make-a-complaint.
Changes to this notice
We will update this page when the website or the way we handle information changes. The date below records the latest revision.